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We are changing to a different
computerised clinical system
From Tuesday 5th February until
Wednesday 13th February we will be
running a limited surgery only and
will be unable to process routine
repeat prescriptions. If you know
that your repeat prescription will
be due during this time period
please request it early.
The change will not compromise our
care for you, though it may cause
some short term inconvenience.
Please be patient with us during the
changeover and the weeks following
whilst we learn to use the new
(The dates quoted may change, we
will keep you informed)
We will be closed for
staff training on the following
Wednesday 17 April
Wednesday 15 May
Wednesday 17 July
Wednesday 21 August
Wednesday 19 September
Wednesday 16 October
Wednesday 13 November
Wednesday 18 December
We’re trying to make sure that the right treatment, advice, prescription, medication or appliance is given to the right person. To make sure that this happens we are now checking three forms of personal identification each time a patient is contacted.
* YOUR NAME
* YOUR DATE OF BIRTH
* YOUR ADDRESS
Alternatively we can accept your NHS NUMBER alone as this is a unique identifier relating only to you.
So when you make an appointment, when you arrive for an appointment, when you see the doctor or nurse or when a prescription is collected please have this information ready.
We are doing this for your safety.
I'm stranded abroad - how can I get more medication?
If you are running out of medication, see if it is
available at a local pharmacy or go
to a local hospital or doctor. If
you need help finding one, contact
your hotel reception, local tourist
information or nearest British
Embassy. If you are admitted to
hospital, contact the British
Embassy. Doctors or pharmacists may
charge for consultations and
prescriptions, so check if there are
any costs involved.
If you have a prescription written by a UK doctor or
dentist (whether it be NHS or
private) it will be valid in the EEA
or Switzerland. However, even with a
prescription, UK citizens can expect
to be charged by the dispenser or
pharmacist for the medicines and the
dispensing service. On return to the
UK, you should be able to apply to
your local health authority for a
You can also access reduced cost, or sometimes free,
necessary state-funded healthcare in
the European Economic Area and
Switzerland by presenting your
European Health Insurance Card (EHIC).
This could include dispensing a
prescription issued by a local state
healthcare professional. You will
still need to pay any costs that a
resident of that country would pay.
In all other countries, your UK prescription will not be
recognised. Your travel agent or
insurance company will be able to
advise you on whether you can
reclaim any costs involved.
If you don't know the name of the medication you are
taking, or what the dosage should
be, then it might be helpful to have
someone fax or email this over. That
way the local doctor or pharmacist
will have all the relevant
information to make decisions on
what drugs to prescribe you.
The Foreign Office website has up-to-date information for
travellers about flight disruption.
For more information on foreign
healthcare systems go to