Patients on repeat
medication will receive a
computer-printed prescription with
an attached re-order form.
How Do I Order My Prescription?
Always use your re-order slip and
TICK the items you require.
When will my prescription be ready to collect?
|Day left||Ready to Collect|
|Weekend or Monday ||Thursday|
What If I Don’t Have A Re-Order
We can still help. Please write out
your request giving:
• Name, date-of-birth, address, home telephone number
• Name of medication
• Strength of tablets
• Quantity of medication needed
If you enclose a stamped, addressed
envelope, we will post the
prescription back to you. You should
allow a week to get your
You can order your repeat
prescription via our online ordering
CLICK HERE to order via
our secure online form
Can I Telephone?
We cannot take prescription requests
by telephone because of the risk of
What If I’m Going On Holiday And
Need To Order My Prescription
No problem. As long as you let us
know in time – please don’t leave it
to the last minute!
Problem with your Prescription?
If you have a problem
with a prescription that has been
collected, please telephone 0844 477
3305 between 2pm and 5pm.
We need to review repeat
prescriptions on a regular basis. If
we need to see you about this we
will let you know.
Some chemists offer a prescription
service. Please ask at your usual
chemists for information.
Pre-payment Certificates (PPCs) help
people who require large quantities
of, or regular prescriptions to
reduce the cost if they are not
entitled to free prescriptions on
other grounds. PPCs are available
for 4 months or a year. A PPC will
save you money if you regularly need
more than one prescription per
You can apply for
- On the
- By post using
form FP95 available from your
- From a
pharmacy registered to sell PPCs
- By telephone - see details
You can check the price of a PPC
or purchase one over the phone
by calling:0845 850 0030(calls
are charged at the local rate)