During the coronavirus pandemic, our staff have been working hard to ensure that all patients who need urgent care – not just those with coronavirus – have been able to get it. To avoid unnecessary contact, some non-urgent appointments and surgeries have been postponed and others delivered differently using technology.
We will continue to ask patients to attend face-to-face services only when it is really necessary, and where it can be done safely without putting our patients, the public or our staff at greater risk of catching coronavirus. Where possible, appointments will continue to be offered using remote services such as a video or phone consultation.
If you feel unwell or have hurt yourself, you can still get the care and treatment you need. It’s vital that if you’re having a potentially life-threatening medical emergency, such as a heart attack, stroke or really bad flare up of asthma, you contact the NHS.
You might be worrying about a mole that’s changed shape, or grown larger, and think you need to contact your GP.
Everyone in the NHS really appreciates people taking pressure off services for conditions that can be safely managed with over-the-counter medicines, and taken care of at home.
But it is crucial that for anything else that you do not risk life or wellbeing – contact NHS 111 online or by phone, get in touch with your GP, visit an Urgent Treatment Centre, or for emergencies go to A&E or call 999.
Cervical Screening Programme
We have received reports of a possible scam. Some women are being contacted by text message, claiming to be from the call and recall service to advise they are overdue for screening. The message asks them to call a mobile number and provide personal details. These messages are not from the NHS Cervical Screening Programme and we would urge you not to pass your details on. You will be contacted by letter if you are due a screening test.
If you have symptoms of the coronavirus including a new continuous cough or fever, change or loss of taste, you and your household members must self isolate at home. You should access nhs.uk for up to date advice.
We should all be avoiding unnecessary contact.
We will operate a telephone access only system where all patients will be screened for symptoms. Where necessary a telephone appointment with a GP will be allocated.
All repeat prescription requests can be ordered online or you can contact the medicines order line on 01246 588860. Please do not post in the practice letterbox.
All prescriptions will then be sent electronically to your nominated pharmacy
Do not come the practice, pharmacy or go to the hospital.
You do not need to contact 111 to tell them you are staying at home.
Testing for coronavirus is not needed if you're staying at home.
Use the NHS 111 online coronavirus service if:
- you feel you cannot cope with your symptoms at home
- your condition gets worse
- your symptoms do not get better after 7 days
Please see our prescriptions page also.
GP Patient Survey 2019 is available below on the Surveys page or in practice.
Old inhalers can be recycled at your local Peak Pharmacy.
District Nurses - Tel. 01332 564900 for urgent or non urgent calls.